All orders will be dispatched within 24 hours on business days. Public holidays may vary.
Orders AUD$250 and over will be eligible for FREE SHIPPING within Australia.
Shipping rates for orders under AUD$250 will be provided once you proceed to checkout.
Limited Release items and Launch items must be shipped and will incur a special standard shipping rate.
Nike and Jordan items can only be shipped within Australia as per Nike's international shipping policy.
All orders are sent with Australia Post.
Please allow 2-4 business days after despatch for standard delivery and 5-7 business days after despatch for WA, NT, Cairns and rural regions after dispatch.
Express shipping is available, rates will be provided once you proceed to checkout
Please allow 1-2 business days after despatch for express delivery and 3-5 days business days after despatch for WA, NT, Cairns and rural regions after dispatch.
All orders will require a signature on delivery, unless otherwise stated. You are responsible to have someone at the delivery address to sign for and accept the delivery. If the address is unattended, you will receive a re-delivery card which you will then have the option to have the package re-delivered or to collect from the nearest collection office. If your order is not collected and is returned to us, you are responsible for organising the redelivery, which includes any shipping costs.
Should an ATR (Authority to Leave) be stated on the purchase notes by you, then it is your responsibility for any missing packages.
Worldwide shipping is available, rates will be provided once you proceed to checkout.
Please note we are currently unable to ship to the UK.
International orders are not guaranteed to ship the next business day because additional verification is often necessary. Any delays at customs once the parcel has reached the destination country are not under our control. Please note, order modifications cannot be made after the order has been placed.
If your shipping country is not listed at check out please contact us.
CLICK & COLLECT
You can collect your order directly from our Collingwood store using the "Click & Collect" option at checkout. You will be able to collect your order during store opening hours only. You will receive an email from us as soon as your order is ready for collection. Please bring a photo ID for proof of purchase and ensure your item is collected within 14 days.
TAXES & DUTY
Any taxes or duty fees incurred are the responsibility of the customer and these costs cannot be reclaimed from Finesse. Please ensure that you are aware of these charges before placing an order with us.
To minimise waste, your Order Invoice will be available for you to download directly if you require one. An invoice link can be found with your Shipping Confirmation email which is sent at the time of despatch.